We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe will be shipped by OWN LOGISTICS_TO EUROPE or ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States, Canada||10-30 Business days|
|Europe||10-35 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very nice and arrived correctly.
Jewelry well done, arrived quickly in a nice little box.
I fell in love with this pendant at first sight. Incomparable! Not big, chain 40 cm + 5., it is executed by jewelry and looks very expensive, the coating for gold is executed qualitatively and neatly. The bee is detailed. Amazing thing! I definitely recommend to buy.
a little smaller than anticipated but still very nice and qualitative
I arrive very fast even with the coronavirus, on 20 day s and the store sent it the same day I ordered it
The most wonderful Necklace I ever have seen.. It fits totally perfect and looks gorgeous. I bought it as a present, but now I'll keep this one and buy another one. :-D
Pendant with gold bee and drops of honey. And a pendant with flowers and pearls. I took myself as a birthday gift worth a sample of 925. Silver, handmade, interesting design, nice packaging delivery exactly month. Each cost a little less than 900 rubles look great! There is a suspension with a bunny on the swing, over time the product darkens (showed in the photo), do not forget to wipe, everything is cleaned! For non-standard beauty-5 stars
very special beautiful design, Nice Package too
I loved very beautiful everything was perfect Thanks
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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