We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe will be shipped by OWN LOGISTICS_TO EUROPE or ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States, Canada||10-30 Business days|
|Europe||10-35 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and original pendant. Exactly as in the picture. I recommend the goods and the store.
its a bit tiny but well combined with. my austronaut earrings.
Despite the fact that the suspension is very small, it looks very beautiful. The only thing that did not like this quality balls, they look like plastic and in the middle review it does not look very nice. That is, it is most likely beads made of plastic. But in general, a beautiful product and I really liked its mobility. In the kit there is also a chain on which there is a sample and it is written Italy :), a pleasant bonus. Packing from Lotus fun is a separate item for admiration.
The quality of the product is impeccable, very beautiful! All the stones are real. The silver chain came as a gift, but in the picture I'm wearing it with a golden chain of mine. Arrived fast, very well packed and each product came in a box. Also received a cleaning cloth and a beautiful bookmarker. Really recommend this product and the store!!
Very nice received in a week in France
Beautiful pendant, only small. All parts are spinning, real solar system. Delivery is fast, the packing is excellent. They didn't put the chain they promised for AliExpress's birthday.
So beautiful ! I love it, it is even more beautiful in real life. The quality is at the top. I am very happy with my purchase. I highly recommend.
Everything, as in the picture, even, better!
funny, the loops are moving
I always love Lotus Fun jewelry. A beautiful unique and dainty piece! Arrived quickly and well packed in a lovely gift box. A pleasure to shop with Lotus Fun.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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